The “Qualité Tourisme Île de La Réunion” is a benchmark label for top quality tourism services, used to showcase and promote the professionals bearing this label.
These professionals are committed to respecting the ten promises on the quality charter, that have been set depending on the sector, to help improve the quality of their services. Their top priorities are to ensure customers are welcomed with a smile, and that their needs are met.
Regular inspections are carried out to make sure the professionals are respecting the commitments required for this quality charter.
These inspections are carried out by an auditing firm every 3 years, based on specific criteria, for each activity. This criteria is regularly revised, to ensure customer demands are met.
Qualité Tourisme Ile de La Réunion is all about a commitment to satisfaction.
This scheme is recognised by the Ministry for Tourism and it means that hotels, restaurants, guesthouses, outdoor leisure activities and cultural activities can be awarded the French national Qualité Tourisme TM label, created by the French State, as a sign of the top-quality services provided by tourism professionals.
This label is an extra measure of confidence, both for professionals and for customers. YOU can confidently book through us and know that you will get what you have paid for and so much more!